High-Performing Contractor - NEWSLETTER

June, 2008

This e-newsletter is dedicated to supporting High-Performing Contractors and all contractors working to become one. Edited by Dennis Sowards

Leadership

George Hedley is a contractor with some great thoughts on Leadership:



“Think of great companies, large and small. Excellent companies are lead by a leader who takes and makes time to be the leader instead of a doer. He or she is the seller of the vision and what the company offers to its' employees and customers. Examples of this leadership style are evident at Microsoft, Dell or GE. When you get your company organized, systemized and making a profit, it's a lot of fun to be the owner. You work on exciting things, new opportunities and what really makes a difference. When you spend time doing all the work instead of leading, your company remains stuck at a level based on how much work you can do and control.

The Three "Ds" of Customer Focus

Leadership

Business management books, teachers and history of successful organizations all stress the importance of having a compelling vision and mission statement and clear direction of where the company is heading. As many contracting companies grew from a core group of founders, who knew why they began the business and what they were hoping to achieve, the need for a vision and mission also grew. However, most leaders overlooked the “business” of setting direction because they spent most of their time working “in” the business rather than “on” the business. As the business grew so did the number of new employees. These employees, though usually well meaning, entered the company’s workforce with little understanding or commitment to the founder’s vision. Given enough time and exposure to the company’s leaders, the new employees will pick up the same values and vision. However, in today’s dynamic world, most contractors can’t afford to wait for this natural and show learning process!

Effective leaders of today’s high-performance companies do take time periodically to clarify to the employees:

High-Performing Contractor - NEWSLETTER

March 2008

Leadership – customers

George Hedley owner of Hedley Construction writes about leaders who make customers a priority:

I have some deep concerns about the future of your company, the management team you have assembled and your leadership. Your business is not growing for one reason: You and your management team are not making customer relationships, selling and creating new revenue a priority." This is the opening to a letter I recently sent to a start-up company I invested in. I wanted to get them focused on the real business problem, which was causing low profits. Often times, business owners or managers tend to blame bottom line issues on the economy, competition, market or their employees. In reality, results are the biggest indicator of leadership. Making a profit and growing your business is simple. It starts with creating revenue. No revenue = no business = no profit. Successful leaders are big-time revenue generators who constantly sell. The fastest way to fix a company's profit or growth problems is to generate more revenue. Look at what some of the greatest business leaders say about selling:

High-Performing Contractor - NEWSLETTER - Feb. 2008

This e-newsletter is dedicated to supporting High-Performing Contractors and all contractors working to become one. Written by Dennis Sowards

This e-newsletter is dedicated to supporting High-Performing Contractors and all contractors working to become one. Written by Dennis Sowards

Happy New Year

**************** Leadership - Focusing on the wrong problem

Nov. 2007

This e-newsletter is dedicated to supporting High-Performing Contractors and all contractors working to become one. Written by Dennis Sowards

Leadership & the Environment

Want to have engaged employees? One way may be to focus more on environmental issues. A recent study summarized by Adrienne Selko found that employees who are satisfied with their employer's concern for the environment are more likely to take pride in their jobs. Adrienne cited research by Sirota Survey Intelligence that found:
“The level of employees' satisfaction with their employers' environmental policies decreases further down the organizational ladder, with senior-level executives the most satisfied, hourly employees the least favorable and middle managers' views falling in between
82% of

by Dennis Sowards

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Ted Garrison discusses the importance of being a high-performing contractor:

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